We are going virtual!

 

We’re thrilled to unveil a secret project that’s been in the works – we’re going virtual! Over the next few months, you'll start to see our virtual brand stores roll out on pramfox.com. These will be packed with cutting-edge tech like augmented reality, AI-powered tools, instant lifestyle analysis, immersive 3D models and interactive videos – all designed to make your shopping experience smarter, easier, and more personalised than ever.

From October 7th, our consultations will be offered over Google Meet and while we will close the doors on our beautiful boutique at Raffles Hotel (bittersweet!), we are keeping our office here at Raffles if you'd rather meet in person for your consultation (perfect for car seat installations, baby-wearing fittings, and lifestyle assessments for soon-to-be first time parents). 

To better satisfy customer demand, we are investing in more useful tools and offerings to better support you on your parenting journey - after all, you can touch and feel all our products at any number of stores (in Singapore and around the world) but you can only get our incredible advice and support with us. So, we’re doubling down on what we do best and leaving the old school behind.

So much change! What's staying the same? We're still operating our warehouse, you'll still have access to same-day/deferred delivery, warranty support, and all our pre- and post-sales service on Whatsapp, email, video call and in-person at our Raffles Hotel office. Don't worry! We're right here with you, every step of the way.

This is a really exciting step for us. We've always pushed the envelope on using tech to make it easier to choose the right baby gear for you (reduce waste! reduce waste!) and this step-change is really going to enable us to kick things up a notch. The future of retail (and world domination?!), here we come!