The Joolz Aer² is for parents who want to travel light without giving up comfort.
It’s suitable from birth when fully reclined and grows with your child up to 22 kg. The seat offers optimal neck and back support, with a tall backrest and three recline positions that work for both quick naps and long strolls. The extended sun hood gives plenty of coverage and ventilation, so your little one stays cool and protected.
Folding is quick and smooth with just one hand, leaving your other hand free to hold your baby, open a door, or juggle whatever else the day throws at you. Once folded, it stands on its own and fits easily into car boots, tight corners at home, or overhead cabins.
At only 6.5 kg, the Joolz Aer² is light enough to carry on your shoulder using the built-in strap. The wheels have built-in suspension and a high handlebar, so it pushes smoothly (even with one hand!) and feels steady over uneven paths. Whether you’re running errands, taking taxis or flying overseas, the Joolz Aer² keeps things simple.
When you purchase a Joolz stroller from PramFox, you receive a 10-year warranty automatically applied from the date of purchase. This warranty combines a 2-year standard warranty and an 8-year extended warranty, giving you peace of mind as your family grows.
Please keep your original sales receipt, as it is required for any warranty claim.
Warranty coverage
First 2 years (Standard Warranty)
Covers manufacturing defects in:
- Chassis, frame, wheels
- Adapters
- Zips
- Harness components
- Seams in the fabric
- Velcro fasteners
- Colour fastness (discolouration is considered normal wear and tear)
Years 3 to 10 (Extended Warranty)
Covers factory defects in:
- Chassis
- Bassinet frames
- Seat frames
- Plastic chair parts
- Wheels
What’s not covered:
- Normal wear and tear, including scratches, fading, and daily use
- Discolouration from prolonged sunlight exposure
- Corrosion or rust on wheels and chassis due to extreme environmental conditions (e.g., high humidity, salt, ice, snow) or lack of maintenance
- Damage from incorrect assembly or installation of third-party parts or accessories not compatible with the stroller
- Damage caused by misuse, neglect, unintentional or deliberate damage, or abnormal use
- Improper storage or care of the product
- Damage to handlebar grips or fabric resulting from normal or daily use
- Repairs or modifications carried out by unauthorised persons or disassembly without Joolz’s consent
- Transport damage from airlines or other carriers (check your stroller after transport and file claims directly with the carrier if needed)
- Dissatisfaction with fit, weight, functionality, colour, or design
- If the serial number is damaged or removed
Additional terms and conditions:
- Warranty applies only to Joolz strollers purchased for private use in Asia.
- Warranty is valid for the original purchaser only and cannot be transferred or assigned.
- Replacements or repairs under warranty do not extend the original 10-year warranty period.
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Additional terms and conditions for Joolz apply
How to make a warranty claim:
- Keep your original sales receipt as proof of purchase.
- If you experience any issues, please contact PramFox directly. We will assist you with assessing the issue and guide you through the warranty process.
This product has a limited returns policy for both change-of-mind and warranty coverage. We encourage you to contact usto ensure that this product is suitable for your family prior to purchase. For more information on our returns policy, visit our Returns Policypage.
