The Joolz Hub² is a compact city stroller that makes life with your little one feel effortless. Light and easy to handle, it glides through narrow streets, busy cafes, and tight lifts without slowing you down. Its smooth suspension and quality build mean every stroll is comfortable for both you and your child.
The reversible seat has soft padded lining and an adjustable leg rest, giving your child a cosy place to nap or watch the world go by. Suitable from birth up to 22 kg (four years old), it adapts as your little one grows.
Folding is quick and simple with just one hand. Sling it over your shoulder with the integrated carry strap and you are ready to take on stairs or public transport with both hands free.
The Hub² stroller is designed to be easy to handle, store, and take along wherever you go. Whether you are out for errands, meeting friends, or exploring the city, it fits seamlessly into your day.
Don't go down the rabbit hole of endless reviews, we've done it for you - check out the Joolz Hub Stroller Independent Customer Product Reviews (the previous generation).
When you purchase a Joolz stroller from PramFox, you receive a 10-year warranty automatically applied from the date of purchase. This warranty combines a 2-year standard warranty and an 8-year extended warranty, giving you peace of mind as your family grows.
Please keep your original sales receipt, as it is required for any warranty claim.
Warranty coverage
First 2 years (Standard Warranty)
Covers manufacturing defects in:
- Chassis, frame, wheels
- Adapters
- Zips
- Harness components
- Seams in the fabric
- Velcro fasteners
- Colour fastness (discolouration is considered normal wear and tear)
Years 3 to 10 (Extended Warranty)
Covers factory defects in:
- Chassis
- Bassinet frames
- Seat frames
- Plastic chair parts
- Wheels
What’s not covered:
- Normal wear and tear, including scratches, fading, and daily use
- Discolouration from prolonged sunlight exposure
- Corrosion or rust on wheels and chassis due to extreme environmental conditions (e.g., high humidity, salt, ice, snow) or lack of maintenance
- Damage from incorrect assembly or installation of third-party parts or accessories not compatible with the stroller
- Damage caused by misuse, neglect, unintentional or deliberate damage, or abnormal use
- Improper storage or care of the product
- Damage to handlebar grips or fabric resulting from normal or daily use
- Repairs or modifications carried out by unauthorised persons or disassembly without Joolz’s consent
- Transport damage from airlines or other carriers (check your stroller after transport and file claims directly with the carrier if needed)
- Dissatisfaction with fit, weight, functionality, colour, or design
- If the serial number is damaged or removed
Additional terms and conditions:
- Warranty applies only to Joolz strollers purchased for private use in Asia.
- Warranty is valid for the original purchaser only and cannot be transferred or assigned.
- Replacements or repairs under warranty do not extend the original 10-year warranty period.
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Additional terms and conditions for Joolz apply
How to make a warranty claim:
- Keep your original sales receipt as proof of purchase.
- If you experience any issues, please contact PramFox directly. We will assist you with assessing the issue and guide you through the warranty process.
This product has a limited returns policy for both change-of-mind and warranty coverage. We encourage you to contact usto ensure that this product is suitable for your family prior to purchase. For more information on our returns policy, visit our Returns Policypage.
